Texture Disclaimer – Due to the distinct nature of human hair, two heads of hair are never exactly the same. The photos will give you an idea of how the hair textures will look. However, some wavy and curly products are processed for texture. This means that we cannot guarantee that all bundles will look the same, but they will not be distinctly different.

Color Disclaimer – Since our products are not processed or colored, our hair comes only in the natural shades of natural black-brown colors. We cannot guarantee that bundles will have the same color being that hair is taken from multiple donors. We recommend consulting a professional stylist should you consider coloring our hair.

Blonde Hair - You should never use Dye or harsh chemicals on blonde hair. The hair can be Severely damaged to no return.

We do not recommend bleaching the knots. Bleaching the knots incorrectly will cause lace balding/shedding. We are not responsible for lace damage due to bleaching.

Please make sure that you confirm your address through our website or you will risk delayed shipment on your product. WE ARE NOT RESPONSIBLE FOR YOUR ORDER GOING TO THE WRONG ADDRESS.

Extra verification will be required for Some orders over $300. We Will require identification to prove that the order was in fact made by the card/account owner. We will email or call you to send in the government issued ID needed to fulfill your order. If it's not received within 48 hours, your order will be canceled and cancelation fee of 3% will be deducted.

Any fraudulent or potentially fraudulent orders will be cancelled immediately and reported to the FBI.

To ensure speedy delivery, we process orders daily, minus holidays. Therefore, they cannot be altered or changed once your payment is verified and completed.

Jubilee Boutique reserves the right at our discretion to make changes to prices, policies or sales at any given time. Please check our policies often for any changes.

To prevent credit card fraud, Some Orders over $300 May require ID verification BEFORE the order is shipped. We may request additional information if your billing, banking or credit card information does not match with the information you have on file with the credit card processor. If you are a first time customer we will contact you to verify if you are the card holder. If your information is not verified within 48 hours we will refund you minus 3% cancellation fee.